Spike in jobless claims highlights system flaws

Posted by Mike on Wednesday, March 3, 2010 - 105 views

California got $66 million in federal funds in 2003, earmarked the money to upgrade its call center software and part of its antique, Cobol-based computerized payments system, yet failed to launch these upgrades until recently.

“Projects originally scheduled for completion in 2008 will not be completed until 2014,” said the Assembly report, blaming the delay on “errors in judgment … bad planning, multiple changes in procurement processes and contradictory decisions.” READ MORE